ARVELINAN™ IS OPERATED BY
Shenzhen Yunxi Qinghe E-Commerce Co., Ltd.
Customer Support:
service@arvelinan.com
⏱️ ORDER CHANGES & CANCELLATIONS
Arvelinan™ — Cancellation Policy
Customers who wish to cancel or change an order should contact Arvelinan™ as soon as possible.
Cancellation or modification cannot be guaranteed after order processing has progressed.
📩 Requesting a Cancellation
Contact:
Please include:
✔ Order reference
✔ Customer name
✔ Product concerned
✔ Requested cancellation or change
Submitting a request does not automatically mean that cancellation has been completed.
📦 Orders Being Processed
Once an order has entered processing, picking, packing, or shipment preparation, cancellation may no longer be possible.
🚚 Orders Already Shipped
Once an order enters the delivery network, cancellation through the normal order-processing system may no longer be available.
Where appropriate, the customer may need to follow the applicable Return Policy after delivery.
✏️ Order Changes
Requests involving:
✔ Shipping address
✔ Product selection
✔ Variant
✔ Quantity
✔ Other order information
should be submitted as early as possible.
Changes cannot always be guaranteed once fulfillment activity has begun.
💳 Payment After Cancellation
Where cancellation is successfully completed and a payment adjustment is required, processing will depend on the original transaction and payment provider.
✉️ Cancellation Support
Email: service@arvelinan.com
Telephone: +86 18089893036
Customer Service Hours: 8:00 AM–10:00 PM